Touchdown Car Rentals

Your safety is our priority.
Please click here to see how NZ Road Rules are different from what you may be used to or visit www.drivesafe.org.nz

Need help? Call our tollfree no.
(within New Zealand) 0800 736 849
(within Australia) 1800 326 834

 

 

It is highly unlikely that you would face any mechanical problems during your hire of our vehicles, but in case you do, no sweat. We provide 24 hour free mechanical breakdown assistance.

           
aaTo ensure your journey with touchdown is stress free relaxed and high on adventure, we have teamed up with AA- one of New Zealands most highly recommended organisations to provide you with free 24 hour mechanical breakdown assistance.
Whether your going up a hill or cruising across the island you have nothing to worry about. In case you are in need of any mechanical breakdown assistance simply freephone AA at 0800 500 222 with your registration number.

Please note that AA Roadside Assistance only covers mechanical breakdown, relevant charges are applicable for non mechanical breakdown. Please see below for more information:

 

AA Roadside Assistance Covers:

  • Cooling faults
  • Engine transmission
  • Electrical faults
  • Braking Systems
  • Vehicle Recovery

All mechanical breakdowns are covered by Touchdown Car Rentals relevant AA Roadside Assistance program.

AA Roadside Assistance DOES NOT Cover:

  • Lockout/ Lost keys
  • Out of Fuel
  • Flat Tyre/s
  • Flat Battery
  • Car Won't Start

All callouts deemed as non-mechanical will be subject to a charge ranging from $65-$140 inc. GST depending on the time and the geographic location of the callout. 

Roadside Service includes:

  • Testing battery and organising a replacement if necessary*
  • Jump-starting vehicle
  • Getting access to vehicle if locked out
  • Changing wheel
  • Free delivery of fuel  (you pay for the fuel)
  • Mechanical failure assistance
  • Non-Mechanical failure assistance (call out fee applicable) 
  • Tow to the nearest place of repair or safety

* Service available in Christchurch and most provincial areas. 

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